Clients of Paul Donnelly Insurance Brokers enjoy a personal Account Manager to provide a professional and efficient insurance broking service against their risk exposures.

We will

  • Evaluate and quickly act on your risk needs
  • Gather all necessary information for assessment and placement of insurance policies
  • Complete and supply policy documentation for your insurance requirements
  • Premium invoicing and remittance to insurers
  • Provide reviews and recommend enhancements to your insurance needs
  • Provide claims assistance and monitoring to ensure all claims are settled promptly and fairly by insurers
  • Keep you informed of changes to legislation and matters affecting your assets or liability exposures


Claims can regularly be complicated matters, demanding expert advice and management. Your Account Manager will take leadership in navigating the claims process to make sure the right information is available, assessors appointed, policy conditions regarding notification are adhered to and that there is a high level of communication and co-operation between all parties.

Management of the claims process is time consuming and must be carried out in a thorough and professional manner to limit costs. Our professional Account Managers provide a comprehensive service that will benefit your bottom line.

Making a claim

View our claims procedure


We can also assist with the arrangement of premium funding – helping to spread the cost over the period of insurance.